All Systems Operational

About This Site

Conga has moved to a new system for status updates. If you were subscribed to our previous status page, your subscription is active and you'll receive all future status updates from here.

For more resources, best practices, and connection, tap into the Conga Customer Community.

Document Automation - North America (NA) ? Operational
90 days ago
99.97 % uptime
Today
Conga Composer - NA Operational
90 days ago
99.85 % uptime
Today
Conga Batch - NA Operational
90 days ago
100.0 % uptime
Today
Conga Trigger - NA Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - NA Operational
90 days ago
99.96 % uptime
Today
Composer API - NA Operational
90 days ago
100.0 % uptime
Today
Conga Sign - NA Operational
90 days ago
100.0 % uptime
Today
High Volume Merge - NA Operational
90 days ago
100.0 % uptime
Today
Document Automation - EMEA (EU) ? Operational
90 days ago
99.99 % uptime
Today
Conga Composer - EU Operational
90 days ago
99.99 % uptime
Today
Conga Batch - EU Operational
90 days ago
99.99 % uptime
Today
Conga Trigger - EU Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - EU Operational
90 days ago
99.98 % uptime
Today
Composer API - EU Operational
90 days ago
100.0 % uptime
Today
Conga Sign - EU Operational
90 days ago
100.0 % uptime
Today
High Volume Merge - EU Operational
90 days ago
100.0 % uptime
Today
Document Automation - APAC (AP) ? Operational
90 days ago
99.99 % uptime
Today
Conga Composer - AP Operational
90 days ago
100.0 % uptime
Today
Conga Batch - AP Operational
90 days ago
100.0 % uptime
Today
Conga Trigger - AP Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - AP Operational
90 days ago
99.98 % uptime
Today
Composer API - AP Operational
90 days ago
100.0 % uptime
Today
Conga Sign - AP Operational
90 days ago
100.0 % uptime
Today
High Volume Merge - AP Operational
90 days ago
100.0 % uptime
Today
Document Automation - France (FR) ? Operational
90 days ago
100.0 % uptime
Today
Conga Composer - FR Operational
90 days ago
100.0 % uptime
Today
Conga Batch - FR Operational
90 days ago
100.0 % uptime
Today
Conga Trigger - FR Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - FR Operational
90 days ago
100.0 % uptime
Today
Composer API - FR Operational
90 days ago
100.0 % uptime
Today
Conga Sign - FR Operational
90 days ago
100.0 % uptime
Today
High Volume Merge - FR Operational
90 days ago
100.0 % uptime
Today
Revenue Lifecycle Management - North America (NA) ? Operational
90 days ago
100.0 % uptime
Today
CPQ Catalog Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Config Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Pricing Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Administration Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Assets Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Renewals Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Quote Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Order Service - NA Operational
90 days ago
100.0 % uptime
Today
Revenue Lifecycle Management - EMEA (EU) ? Operational
90 days ago
100.0 % uptime
Today
CPQ Catalog Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Config Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Pricing Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Administration Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Assets Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Renewals Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Quote Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Order Service - EU Operational
90 days ago
100.0 % uptime
Today
Revenue Lifecycle Management - APAC (AP) ? Operational
90 days ago
100.0 % uptime
Today
CPQ Catalog Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Config Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Pricing Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Administration Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Assets Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Quote Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Order Service - AP Operational
90 days ago
100.0 % uptime
Today
Revenue Lifecycle Management - France (FR) Operational
90 days ago
100.0 % uptime
Today
CPQ Catalog Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Config Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Pricing Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Administration Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Assets Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Quote Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Order Service - FR Operational
90 days ago
100.0 % uptime
Today
Contract Lifecycle Management - North America (NA) ? Operational
90 days ago
100.0 % uptime
Today
Conga CLM - NA Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce - NA Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - NA Operational
90 days ago
100.0 % uptime
Today
Conga Contracts Legacy - NA Operational
90 days ago
100.0 % uptime
Today
Merge Service - NA Operational
90 days ago
100.0 % uptime
Today
X-Author for Contracts - NA Operational
90 days ago
100.0 % uptime
Today
Discovery AI - NA Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce Smart Search - NA Operational
90 days ago
100.0 % uptime
Today
Contract Lifecycle Management - EMEA (EU) ? Operational
90 days ago
100.0 % uptime
Today
Conga CLM - EU Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce - EU Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - EU Operational
90 days ago
100.0 % uptime
Today
X-Author for Contracts - EU Operational
90 days ago
100.0 % uptime
Today
Merge Service - EU Operational
90 days ago
100.0 % uptime
Today
Discovery AI - EU Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce Smart Search - EU Operational
90 days ago
100.0 % uptime
Today
Contract Lifecycle Management - APAC (AP) ? Operational
90 days ago
100.0 % uptime
Today
Conga CLM - AP Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce - AP Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - AP Operational
90 days ago
100.0 % uptime
Today
X-Author for Contracts - AP Operational
90 days ago
100.0 % uptime
Today
Merge Service - AP Operational
90 days ago
100.0 % uptime
Today
Discovery AI - AP Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce Smart Search - AP Operational
90 days ago
100.0 % uptime
Today
Contract Lifecycle Management - France (FR) Operational
90 days ago
100.0 % uptime
Today
Conga CLM - FR Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce - FR Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - FR Operational
90 days ago
100.0 % uptime
Today
X-Author for Contracts - FR Operational
90 days ago
100.0 % uptime
Today
Merge Service - FR Operational
90 days ago
100.0 % uptime
Today
Discovery AI - FR Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce Smart Search - FR Operational
90 days ago
100.0 % uptime
Today
Advantage Platform Shared Services - North America (NA) ? Operational
90 days ago
100.0 % uptime
Today
Login & Authentication - NA Operational
90 days ago
100.0 % uptime
Today
Advantage Platform Shared Services - EMEA (EU) ? Operational
90 days ago
100.0 % uptime
Today
Login & Authentication - EU Operational
90 days ago
100.0 % uptime
Today
Advantage Platform Shared Services - APAC (AP) ? Operational
90 days ago
100.0 % uptime
Today
Login & Authentication - APAC (AP) Operational
90 days ago
100.0 % uptime
Today
Advantage Platform Shared Services - France (FR) Operational
90 days ago
100.0 % uptime
Today
Login & Authentication - FR Operational
90 days ago
100.0 % uptime
Today
Conga Legacy Products - North America (NA) ? Operational
Conga Contracts - NA Operational
Conga Contract Intelligence - NA Operational
Conga Sign Professional - NA Operational
Merge Service Legacy - NA Operational
Online Contract Collaboration - NA Operational
Smart Search (CLM) - NA Operational
Turbo Search Service - NA Operational
Turbo Pricing Service - NA Operational
Turbo Config Service - NA Operational
X-Author Legacy - NA Operational
Conga Legacy Products - EMEA (EU) ? Operational
Conga Contracts - EU Operational
Conga Contract Intelligence - EU Operational
Conga Sign Professional - EU Operational
Merge Service Legacy - EU Operational
Online Contract Collaboration - EU Operational
Smart Search (CLM) - EU Operational
Turbo Search Service - EU Operational
Turbo Pricing Service - EU Operational
Turbo Config Service - EU Operational
X-Author Legacy - EU Operational
Conga Legacy Products - APAC (AP) ? Operational
Conga Contracts - AP Operational
Conga Contract Intelligence - AP Operational
Conga Sign Professional - AP Operational
Merge Service Legacy - AP Operational
Online Contract Collaboration - AP Operational
Smart Search (CLM) - AP Operational
Turbo Search Service - AP Operational
Turbo Pricing Service - AP Operational
Turbo Config Service - AP Operational
X-Author Legacy - AP Operational
Conga Dependencies ? Operational
AWS Cloud Platform Operational
Azure Cloud Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance: Conga Platform Nov 15, 2025 03:00-09:00 UTC

We have scheduled maintenance for Conga Platform impacting the all regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Nov 03, 2025 - 04:19 UTC
Nov 12, 2025

No incidents reported today.

Nov 11, 2025

No incidents reported.

Nov 10, 2025
Completed - The scheduled maintenance has been completed.
Nov 10, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 19:00 UTC
Scheduled - We have scheduled maintenance for Conga Contracts for all the regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, there is no impact expected for customers.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Oct 31, 08:43 UTC
Completed - The scheduled maintenance has been completed.
Nov 10, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 05:30 UTC
Scheduled - We have scheduled maintenance for Merge Service impacting all the regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Oct 31, 08:56 UTC
Nov 9, 2025

No incidents reported.

Nov 8, 2025
Completed - The scheduled maintenance has been completed.
Nov 8, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 05:30 UTC
Scheduled - We have scheduled maintenance for Conga Contracts for Salesforce impacting all the regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Oct 17, 03:53 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 04:30 UTC
Scheduled - URGENT - Emergency maintenance has been scheduled for immediate implementation.

Reason for Emergency Maintenance:
This emergency work is necessary to implement critical fixes.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

We understand the short notice may cause inconvenience. This emergency maintenance is necessary to restore and maintain optimal system performance.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Nov 6, 10:56 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 04:30 UTC
Scheduled - URGENT - Emergency maintenance has been scheduled for immediate implementation.

Reason for Emergency Maintenance:
This emergency work is necessary to implement critical fixes.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

We understand the short notice may cause inconvenience. This emergency maintenance is necessary to restore and maintain optimal system performance.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Nov 7, 10:54 UTC
Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025
Completed - The scheduled maintenance has been completed.
Nov 1, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 03:30 UTC
Scheduled - URGENT - Emergency maintenance has been scheduled for immediate implementation.

Reason for Emergency Maintenance:
This emergency work is necessary to implement critical fix.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

We understand the short notice may cause inconvenience. This emergency maintenance is necessary to restore and maintain optimal system performance.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Oct 28, 14:38 UTC
Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - Conga Platform and X Author Login services have returned to normal operation following resolution of the Microsoft Azure global service disruption.

If you continue to experience any issues, please contact our support team.

Oct 30, 00:00 UTC
Monitoring - Azure systems are recovering. Conga internal tests are also showing improvement in stability and response times. We'll continue to monitor the recovery procedures. The next update will be in 2 hours or on any major change reported by Microsoft.

Microsoft Status Page: https://azure.status.microsoft/en-us/status

Oct 29, 21:53 UTC
Update - Microsoft Azure is reporting a full recovery with an ETA of 4 hours (expected recovery by 23:20 UTC). We are continuing to see improvements with our internal tests, however, customers may still experience latency and timeouts during login until Azure systems have fully recovered.

We will continue to monitor the recovery procedures from Microsoft.

Oct 29, 20:50 UTC
Update - We are now seeing some internal tests pass with improved latency as Microsoft Azure continues to repair their global service disruption. There is no ETA from Microsoft at this time on full remediation. We are continuing to monitor.

Microsoft Status Page: https://azure.status.microsoft/en-us/status

Oct 29, 19:59 UTC
Update - Some customers are also reporting slow logins or timeouts in X-Author and X-Author for Contracts. Microsoft incident tracking is reporting fixes are being rolled out with initial recovery already in progress.

Microsoft Status Page: https://azure.status.microsoft/en-us/status

Oct 29, 18:38 UTC
Identified - We’ve identified that the login delays across all RLS environments are caused by an ongoing Azure Front Door (AFD) issue impacting service availability. According to Microsoft, a configuration change triggered the disruption around 16:00 UTC, and they are currently rolling back to a known good state while blocking further changes. Users may continue to experience intermittent login delays until the rollback is complete.
Oct 29, 17:35 UTC
Investigating - We are currently investigating reports of delays in platform login affecting Conga IDP in all regions.

Customers may experience delays in login using Conga IDP and receiving verification codes. This is related to an ongoing Azure service disruption.

We will provide further updates as they are available.

Oct 29, 16:45 UTC
Oct 29, 2025