Update - We continue to monitor system performance and stability and are seeing continued improvement.

Some customers may still experience intermittent issues, and our engineering teams remain actively engaged in monitoring the environment and addressing any remaining impacts.

We will continue to provide updates as more information becomes available.

Jul 30, 2026 - 00:32 UTC
Update - A fix has been implemented, and our systems continue to recover. We are seeing overall improvements in performance and stability, and services should be accessible and functioning normally for most customers.

While the situation has improved, some customers may still experience intermittent issues. Our teams are continuing to closely monitor system performance and stability and are actively working to address any remaining impacts.

This remains our team's top priority, and we will continue to provide updates as more information becomes available.

Jul 29, 2026 - 20:48 UTC
Monitoring - A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.

Services should now be accessible and functioning normally.

Jul 29, 2026 - 19:24 UTC
Update - Our teams are making steady progress in addressing the resource constraints and improving overall performance. We continue to closely monitor the environment while the remaining improvements are being worked through.

We will share further updates as the work continues.

Jul 29, 2026 - 14:41 UTC
Update - Our teams continue to actively work on addressing the identified resource constraints and implementing improvements to enhance performance and stability. The environment remains under close monitoring while these efforts are ongoing.

This remains a top priority, and we will provide further updates as progress is made.

Jul 29, 2026 - 06:29 UTC
Identified - We have identified resource constraints that are contributing to the performance issues. To address these findings, we are implementing additional improvements as part of an upcoming release. Our teams remain actively engaged in monitoring the environment and working to improve performance and stability. This remains our team's top priority, and we will continue to provide updates as more information becomes available.
Jul 29, 2026 - 00:33 UTC
Update - We are continuing to investigate this issue.
Jul 28, 2026 - 23:30 UTC
Investigating - We are currently investigating reports of degraded performance affecting Conga Contracts within the NA region.

Customers may experience intermittent errors and slow performance.

We will provide further updates as they are available.

Jul 28, 2026 - 20:24 UTC

About This Site

For more resources, best practices, and connection, tap into the Conga Customer Community.

Document Automation - North America (NA) Operational
90 days ago
100.0 % uptime
Today
Conga Composer - NA Operational
90 days ago
100.0 % uptime
Today
Conga Batch - NA Operational
90 days ago
100.0 % uptime
Today
Conga Trigger - NA Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - NA Operational
90 days ago
100.0 % uptime
Today
Composer API - NA Operational
90 days ago
100.0 % uptime
Today
Conga Sign - NA Operational
90 days ago
100.0 % uptime
Today
High Volume Merge - NA Operational
90 days ago
100.0 % uptime
Today
Conga Grid - NA Operational
90 days ago
100.0 % uptime
Today
Conga Orchestrate - NA Operational
90 days ago
100.0 % uptime
Today
Document Automation - EMEA (EU) Operational
90 days ago
100.0 % uptime
Today
Conga Composer - EU Operational
90 days ago
100.0 % uptime
Today
Conga Batch - EU Operational
90 days ago
100.0 % uptime
Today
Conga Trigger - EU Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - EU Operational
90 days ago
100.0 % uptime
Today
Composer API - EU Operational
90 days ago
100.0 % uptime
Today
Conga Sign - EU Operational
90 days ago
100.0 % uptime
Today
High Volume Merge - EU Operational
90 days ago
100.0 % uptime
Today
Conga Grid - EU Operational
90 days ago
100.0 % uptime
Today
Conga Orchestrate - EU Operational
90 days ago
100.0 % uptime
Today
Document Automation - APAC (AP) Operational
90 days ago
100.0 % uptime
Today
Conga Composer - AP Operational
90 days ago
100.0 % uptime
Today
Conga Batch - AP Operational
90 days ago
100.0 % uptime
Today
Conga Trigger - AP Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - AP Operational
90 days ago
100.0 % uptime
Today
Composer API - AP Operational
90 days ago
100.0 % uptime
Today
Conga Sign - AP Operational
90 days ago
100.0 % uptime
Today
High Volume Merge - AP Operational
90 days ago
100.0 % uptime
Today
Conga Grid - AP Operational
90 days ago
100.0 % uptime
Today
Conga Orchestrate - AP Operational
90 days ago
100.0 % uptime
Today
Document Automation - France (FR) Operational
90 days ago
100.0 % uptime
Today
Conga Composer - FR Operational
90 days ago
100.0 % uptime
Today
Conga Batch - FR Operational
90 days ago
100.0 % uptime
Today
Conga Trigger - FR Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - FR Operational
90 days ago
100.0 % uptime
Today
Composer API - FR Operational
90 days ago
100.0 % uptime
Today
Conga Sign - FR Operational
90 days ago
100.0 % uptime
Today
High Volume Merge - FR Operational
90 days ago
100.0 % uptime
Today
Revenue Lifecycle Management - North America (NA) Operational
90 days ago
100.0 % uptime
Today
CPQ Catalog Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Config Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Pricing Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Administration Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Assets Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Renewals Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Quote Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Order Service - NA Operational
90 days ago
100.0 % uptime
Today
Revenue Lifecycle Management - EMEA (EU) Operational
90 days ago
100.0 % uptime
Today
CPQ Catalog Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Config Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Pricing Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Administration Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Assets Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Renewals Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Quote Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Order Service - EU Operational
90 days ago
100.0 % uptime
Today
Revenue Lifecycle Management - APAC (AP) Operational
90 days ago
100.0 % uptime
Today
CPQ Catalog Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Config Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Pricing Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Administration Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Assets Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Quote Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Order Service - AP Operational
90 days ago
100.0 % uptime
Today
Revenue Lifecycle Management - France (FR) Operational
90 days ago
100.0 % uptime
Today
CPQ Catalog Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Config Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Pricing Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Administration Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Assets Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Quote Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Order Service - FR Operational
90 days ago
100.0 % uptime
Today
Contract Lifecycle Management - North America (NA) Operational
90 days ago
99.95 % uptime
Today
Conga CLM - NA Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce - NA Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - NA Operational
90 days ago
99.64 % uptime
Today
Conga Contracts Legacy - NA Operational
90 days ago
100.0 % uptime
Today
Merge Service - NA Operational
90 days ago
100.0 % uptime
Today
X-Author for Contracts - NA Operational
90 days ago
100.0 % uptime
Today
Discovery AI - NA Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce Smart Search - NA Operational
90 days ago
100.0 % uptime
Today
Contract Lifecycle Management - EMEA (EU) Operational
90 days ago
99.94 % uptime
Today
Conga CLM - EU Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce - EU Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - EU Operational
90 days ago
99.64 % uptime
Today
X-Author for Contracts - EU Operational
90 days ago
100.0 % uptime
Today
Merge Service - EU Operational
90 days ago
100.0 % uptime
Today
Discovery AI - EU Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce Smart Search - EU Operational
90 days ago
100.0 % uptime
Today
Contract Lifecycle Management - APAC (AP) Operational
90 days ago
99.94 % uptime
Today
Conga CLM - AP Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce - AP Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - AP Operational
90 days ago
99.64 % uptime
Today
X-Author for Contracts - AP Operational
90 days ago
100.0 % uptime
Today
Merge Service - AP Operational
90 days ago
100.0 % uptime
Today
Discovery AI - AP Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce Smart Search - AP Operational
90 days ago
100.0 % uptime
Today
Contract Lifecycle Management - France (FR) Operational
90 days ago
100.0 % uptime
Today
Conga CLM - FR Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce - FR Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - FR Operational
90 days ago
100.0 % uptime
Today
X-Author for Contracts - FR Operational
90 days ago
100.0 % uptime
Today
Merge Service - FR Operational
90 days ago
100.0 % uptime
Today
Discovery AI - FR Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce Smart Search - FR Operational
90 days ago
100.0 % uptime
Today
Advantage Platform Shared Services - North America (NA) Operational
90 days ago
100.0 % uptime
Today
Login & Authentication - NA Operational
90 days ago
100.0 % uptime
Today
Advantage Platform Shared Services - EMEA (EU) Operational
90 days ago
100.0 % uptime
Today
Login & Authentication - EU Operational
90 days ago
100.0 % uptime
Today
Advantage Platform Shared Services - APAC (AP) Operational
90 days ago
100.0 % uptime
Today
Login & Authentication - APAC (AP) Operational
90 days ago
100.0 % uptime
Today
Advantage Platform Shared Services - France (FR) Operational
90 days ago
100.0 % uptime
Today
Login & Authentication - FR Operational
90 days ago
100.0 % uptime
Today
Conga Legacy Products - North America (NA) Operational
90 days ago
99.98 % uptime
Today
Conga Contracts - NA Operational
90 days ago
99.87 % uptime
Today
Conga Contract Intelligence - NA Operational
90 days ago
100.0 % uptime
Today
Conga Sign Professional - NA Operational
90 days ago
99.98 % uptime
Today
Merge Service Legacy - NA Operational
90 days ago
100.0 % uptime
Today
Online Contract Collaboration - NA Operational
90 days ago
100.0 % uptime
Today
Smart Search (CLM) - NA Operational
90 days ago
100.0 % uptime
Today
Turbo Search Service - NA Operational
90 days ago
100.0 % uptime
Today
Turbo Pricing Service - NA Operational
90 days ago
100.0 % uptime
Today
Turbo Config Service - NA Operational
90 days ago
100.0 % uptime
Today
X-Author Legacy - NA Operational
90 days ago
100.0 % uptime
Today
Conga Legacy Products - EMEA (EU) Operational
90 days ago
99.98 % uptime
Today
Conga Contracts - EU Operational
90 days ago
99.86 % uptime
Today
Conga Contract Intelligence - EU Operational
90 days ago
100.0 % uptime
Today
Conga Sign Professional - EU Operational
90 days ago
100.0 % uptime
Today
Merge Service Legacy - EU Operational
90 days ago
100.0 % uptime
Today
Online Contract Collaboration - EU Operational
90 days ago
100.0 % uptime
Today
Smart Search (CLM) - EU Operational
90 days ago
100.0 % uptime
Today
Turbo Search Service - EU Operational
90 days ago
99.99 % uptime
Today
Turbo Pricing Service - EU Operational
90 days ago
99.99 % uptime
Today
Turbo Config Service - EU Operational
90 days ago
99.99 % uptime
Today
X-Author Legacy - EU Operational
90 days ago
100.0 % uptime
Today
Conga Legacy Products - APAC (AP) Operational
90 days ago
100.0 % uptime
Today
Conga Contracts - AP Operational
90 days ago
100.0 % uptime
Today
Conga Contract Intelligence - AP Operational
90 days ago
100.0 % uptime
Today
Conga Sign Professional - AP Operational
90 days ago
100.0 % uptime
Today
Merge Service Legacy - AP Operational
90 days ago
100.0 % uptime
Today
Online Contract Collaboration - AP Operational
90 days ago
100.0 % uptime
Today
Smart Search (CLM) - AP Operational
90 days ago
100.0 % uptime
Today
Turbo Search Service - AP Operational
90 days ago
100.0 % uptime
Today
Turbo Pricing Service - AP Operational
90 days ago
100.0 % uptime
Today
Turbo Config Service - AP Operational
90 days ago
100.0 % uptime
Today
X-Author Legacy - AP Operational
90 days ago
100.0 % uptime
Today
Conga Dependencies Operational
AWS Cloud Platform Operational
Azure Cloud Platform Operational
Cloudflare Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance: Conga Sign Professional - NA Aug 1, 2026 04:30-08:30 UTC

We have scheduled maintenance for Conga Sign Professional impacting the NA region.

Reason for Maintenance:
This work is necessary to perform infrastructure upgrades.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

For real-time updates, please monitor our status page: status.conga.com

Posted on Jul 13, 2026 - 21:11 UTC

Scheduled Maintenance: CCI Standalone Aug 1, 2026 05:30-11:30 UTC

We have scheduled maintenance for CCI Standalone impacting the NA region.

Reason for Maintenance:
This work is necessary to perform infrastructure upgrades, improve system performance.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions or slow performance.

For real-time updates, please monitor our status page: status.conga.com

Posted on Jul 20, 2026 - 06:17 UTC

Scheduled Maintenance: Conga Contracts for Salesforce Aug 8, 2026 03:30-15:30 UTC

We have scheduled maintenance for Conga Contracts for Salesforce impacting all the regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jul 28, 2026 - 09:56 UTC

Scheduled Maintenance: Conga Platform Aug 8, 2026 08:30-12:30 UTC

We have scheduled maintenance for Conga Platform impacting all the regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jul 24, 2026 - 14:50 UTC

Scheduled Maintenance: Merge Service Aug 10, 2026 03:30-05:30 UTC

We have scheduled maintenance for Merge Service impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jul 28, 2026 - 10:37 UTC

Scheduled Maintenance: Conga Collaborate Aug 10, 2026 04:30-06:30 UTC

We have scheduled maintenance for Conga Collaborate impacting all the regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jul 28, 2026 - 10:01 UTC

Scheduled Maintenance: Merge Service Aug 10, 2026 05:30-07:30 UTC

We have scheduled maintenance for Merge Service impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jul 28, 2026 - 10:33 UTC

Scheduled Maintenance: Merge Service Aug 10, 2026 13:00-15:00 UTC

We have scheduled maintenance for Merge Service impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jul 28, 2026 - 10:25 UTC

Turbo Pricing and Turbo Config Scheduled Maintenance Aug 30, 2026 04:30-08:30 UTC

Turbo Pricing and Turbo Config will undergo scheduled maintenance. There could be intermittent service disruption during this period.
Posted on Jul 04, 2026 - 05:05 UTC

Turbo Pricing and Turbo Config Scheduled Maintenance Sep 27, 2026 02:30-08:30 UTC

Turbo Pricing and Turbo Config will undergo scheduled maintenance. There could be intermittent service disruption during this period.
Posted on Jul 06, 2026 - 13:02 UTC

Jul 30, 2026

Completed - The scheduled maintenance has been completed.
Jul 30, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 02:30 UTC
Scheduled - We have scheduled maintenance for Conga Sign Professional impacting the EU region.

Reason for Maintenance:
This work is necessary to perform infrastructure upgrades.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

For real-time updates, please monitor our status page: status.conga.com

Jul 13, 21:09 UTC

Jul 29, 2026

Jul 28, 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 11:30 UTC
Scheduled - We have scheduled maintenance for Conga Sign Professional impacting the AP region.

Reason for Maintenance:
This work is necessary to perform infrastructure upgrades.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

For real-time updates, please monitor our status page: status.conga.com

Jul 13, 21:06 UTC

Jul 27, 2026

Completed - The scheduled maintenance has been completed.
Jul 27, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 04:00 UTC
Scheduled - URGENT - Emergency maintenance has been scheduled for immediate implementation.

Reason for Emergency Maintenance:
This emergency work is necessary to apply a targeted update that supports platform stability and ongoing service health.

Expected Impact:
During this maintenance window, customers may experience {brief service interruptions, slow performance, temporary unavailability of specific features, or 'no impact expected'}.

We understand the short notice may cause inconvenience. This emergency maintenance is necessary to restore and maintain optimal system performance.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Jul 27, 03:38 UTC
Completed - The scheduled maintenance has been completed.
Jul 27, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 03:30 UTC
Scheduled - We have scheduled maintenance for Conga Collaborate impacting all regions.

Reason for Maintenance:
This work is necessary to perform infrastructure upgrades.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

For real-time updates, please monitor our status page: status.conga.com

Jul 20, 18:59 UTC

Jul 26, 2026

Completed - The scheduled maintenance has been completed.
Jul 26, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 02:30 UTC
Scheduled - Turbo Pricing and Turbo Config will undergo scheduled maintenance. There could be intermittent service disruption during this period.
Jul 4, 04:15 UTC

Jul 25, 2026

Completed - The scheduled maintenance has been completed.
Jul 25, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 08:30 UTC
Scheduled - We have scheduled maintenance for Conga Platform impacting the all regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Jul 10, 11:31 UTC
Completed - The scheduled maintenance has been completed.
Jul 25, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 05:30 UTC
Scheduled - We have scheduled maintenance for X-Author Legacy impacting the NA region.

Reason for Maintenance:
This work is necessary to perform infrastructure upgrades.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

For real-time updates, please monitor our status page: status.conga.com

Jul 20, 14:07 UTC
Completed - The scheduled maintenance has been completed.
Jul 25, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 03:30 UTC
Scheduled - We have scheduled maintenance for X-Author Legacy impacting the EU region.

Reason for Maintenance:
This work is necessary to perform infrastructure upgrades.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

For real-time updates, please monitor our status page: status.conga.com

Jul 20, 14:04 UTC

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Resolved - The issue affecting Conga IDP authentication has been resolved.

Microsoft has completed mitigation of the Azure service disruption affecting the West US region, and our monitoring indicates that Conga IDP authentication has returned to normal operation.

Jul 23, 20:44 UTC
Identified - We continue to monitor an ongoing Azure service incident affecting the West US region.

The impact remains limited to customers using Conga IDP as their authentication method. Other supported login methods continue to operate normally.

Microsoft has identified the likely cause of the Azure service disruption and is actively deploying mitigation actions. We are closely monitoring recovery alongside Azure and will continue to provide updates as service restoration progresses.

Microsoft Azure Status: https://azure.status.microsoft/en-us/status

Jul 23, 18:13 UTC
Investigating - We are currently investigating an issue affecting authentication for customers using Conga IDP as their login method.

At this time, the impact is limited to Conga IDP authentication. Other supported authentication methods remain operational.

Our engineering teams are actively monitoring an ongoing Azure service issue in the West US region that may be contributing to this behavior and are working to minimize customer impact.

We will continue to provide updates as more information becomes available.

Microsoft Azure Status: https://azure.status.microsoft/en-us/status

Jul 23, 16:48 UTC

Jul 22, 2026

Resolved - The issue impacting Conga Contracts in the NA region has been fully resolved and system has been operating normally for the past 9 hours.
Jul 22, 07:14 UTC
Investigating - We are currently investigating ongoing performance degradation impacting Conga Contracts in the North America (NA) region.

Our Engineering team is actively working to identify the root cause and implement mitigations to restore normal service levels as quickly as possible.

During this time, customers may experience slower-than-normal response times and intermittent delays when using Conga Contracts.

We will continue to provide updates as more information becomes available.
For real-time updates, please monitor our status page: status.conga.com

Jul 21, 17:38 UTC

Jul 21, 2026

Jul 20, 2026

Resolved - The issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation.
Jul 20, 21:02 UTC
Monitoring - A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.

Services should now be accessible and functioning normally.

Jul 20, 20:13 UTC
Update - Our engineering teams are actively investigating the underlying cause of this issue and are working to implement a resolution as quickly as possible.

While this work is underway, some customers may continue to experience intermittent errors or periods of degraded performance.

We will continue to provide updates as more information becomes available.

Jul 20, 19:43 UTC
Identified - We've identified the root cause and our engineering teams are actively working on implementing a solution to resolve the issue.

Customers may continue to experience intermittent errors and degraded performance while a fix is being deployed.

Jul 20, 18:21 UTC
Update - We continue to investigate the service impact affecting the Conga Contracts in the NA region.

Customers may continue to experience intermittent errors.

We will provide the next update as soon as more information becomes available.

Jul 20, 16:29 UTC
Investigating - We are currently investigating reports of service impact affecting Conga Contracts within the NA region.

Customers may experience intermittent errors when attempting to login.

We will provide further updates as they are available.

Jul 20, 15:29 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.