All Systems Operational

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Document Automation - North America (NA) Operational
90 days ago
99.99 % uptime
Today
Conga Composer - NA Operational
90 days ago
99.92 % uptime
Today
Conga Batch - NA Operational
90 days ago
100.0 % uptime
Today
Conga Trigger - NA Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - NA Operational
90 days ago
100.0 % uptime
Today
Composer API - NA Operational
90 days ago
100.0 % uptime
Today
Conga Sign - NA Operational
90 days ago
100.0 % uptime
Today
High Volume Merge - NA Operational
90 days ago
100.0 % uptime
Today
Conga Grid - NA Operational
90 days ago
100.0 % uptime
Today
Conga Orchestrate - NA Operational
90 days ago
100.0 % uptime
Today
Document Automation - EMEA (EU) Operational
90 days ago
99.99 % uptime
Today
Conga Composer - EU Operational
90 days ago
99.92 % uptime
Today
Conga Batch - EU Operational
90 days ago
100.0 % uptime
Today
Conga Trigger - EU Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - EU Operational
90 days ago
100.0 % uptime
Today
Composer API - EU Operational
90 days ago
100.0 % uptime
Today
Conga Sign - EU Operational
90 days ago
100.0 % uptime
Today
High Volume Merge - EU Operational
90 days ago
100.0 % uptime
Today
Conga Grid - EU Operational
90 days ago
100.0 % uptime
Today
Conga Orchestrate - EU Operational
90 days ago
100.0 % uptime
Today
Document Automation - APAC (AP) Operational
90 days ago
99.99 % uptime
Today
Conga Composer - AP Operational
90 days ago
99.92 % uptime
Today
Conga Batch - AP Operational
90 days ago
100.0 % uptime
Today
Conga Trigger - AP Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - AP Operational
90 days ago
100.0 % uptime
Today
Composer API - AP Operational
90 days ago
100.0 % uptime
Today
Conga Sign - AP Operational
90 days ago
100.0 % uptime
Today
High Volume Merge - AP Operational
90 days ago
100.0 % uptime
Today
Conga Grid - AP Operational
90 days ago
100.0 % uptime
Today
Conga Orchestrate - AP Operational
90 days ago
100.0 % uptime
Today
Document Automation - France (FR) Operational
90 days ago
100.0 % uptime
Today
Conga Composer - FR Operational
90 days ago
100.0 % uptime
Today
Conga Batch - FR Operational
90 days ago
100.0 % uptime
Today
Conga Trigger - FR Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - FR Operational
90 days ago
100.0 % uptime
Today
Composer API - FR Operational
90 days ago
100.0 % uptime
Today
Conga Sign - FR Operational
90 days ago
100.0 % uptime
Today
High Volume Merge - FR Operational
90 days ago
100.0 % uptime
Today
Revenue Lifecycle Management - North America (NA) Operational
90 days ago
100.0 % uptime
Today
CPQ Catalog Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Config Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Pricing Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Administration Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Assets Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Renewals Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Quote Service - NA Operational
90 days ago
100.0 % uptime
Today
CPQ Order Service - NA Operational
90 days ago
100.0 % uptime
Today
Revenue Lifecycle Management - EMEA (EU) Operational
90 days ago
100.0 % uptime
Today
CPQ Catalog Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Config Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Pricing Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Administration Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Assets Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Renewals Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Quote Service - EU Operational
90 days ago
100.0 % uptime
Today
CPQ Order Service - EU Operational
90 days ago
100.0 % uptime
Today
Revenue Lifecycle Management - APAC (AP) Operational
90 days ago
100.0 % uptime
Today
CPQ Catalog Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Config Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Pricing Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Administration Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Assets Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Quote Service - AP Operational
90 days ago
100.0 % uptime
Today
CPQ Order Service - AP Operational
90 days ago
100.0 % uptime
Today
Revenue Lifecycle Management - France (FR) Operational
90 days ago
100.0 % uptime
Today
CPQ Catalog Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Config Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Pricing Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Administration Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Assets Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Quote Service - FR Operational
90 days ago
100.0 % uptime
Today
CPQ Order Service - FR Operational
90 days ago
100.0 % uptime
Today
Contract Lifecycle Management - North America (NA) Operational
90 days ago
99.95 % uptime
Today
Conga CLM - NA Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce - NA Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - NA Operational
90 days ago
99.64 % uptime
Today
Conga Contracts Legacy - NA Operational
90 days ago
100.0 % uptime
Today
Merge Service - NA Operational
90 days ago
100.0 % uptime
Today
X-Author for Contracts - NA Operational
90 days ago
100.0 % uptime
Today
Discovery AI - NA Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce Smart Search - NA Operational
90 days ago
100.0 % uptime
Today
Contract Lifecycle Management - EMEA (EU) Operational
90 days ago
99.94 % uptime
Today
Conga CLM - EU Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce - EU Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - EU Operational
90 days ago
99.64 % uptime
Today
X-Author for Contracts - EU Operational
90 days ago
100.0 % uptime
Today
Merge Service - EU Operational
90 days ago
100.0 % uptime
Today
Discovery AI - EU Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce Smart Search - EU Operational
90 days ago
100.0 % uptime
Today
Contract Lifecycle Management - APAC (AP) Operational
90 days ago
99.94 % uptime
Today
Conga CLM - AP Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce - AP Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - AP Operational
90 days ago
99.64 % uptime
Today
X-Author for Contracts - AP Operational
90 days ago
100.0 % uptime
Today
Merge Service - AP Operational
90 days ago
100.0 % uptime
Today
Discovery AI - AP Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce Smart Search - AP Operational
90 days ago
100.0 % uptime
Today
Contract Lifecycle Management - France (FR) Operational
90 days ago
100.0 % uptime
Today
Conga CLM - FR Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce - FR Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - FR Operational
90 days ago
100.0 % uptime
Today
X-Author for Contracts - FR Operational
90 days ago
100.0 % uptime
Today
Merge Service - FR Operational
90 days ago
100.0 % uptime
Today
Discovery AI - FR Operational
90 days ago
100.0 % uptime
Today
Conga CLM for Salesforce Smart Search - FR Operational
90 days ago
100.0 % uptime
Today
Advantage Platform Shared Services - North America (NA) Operational
90 days ago
100.0 % uptime
Today
Login & Authentication - NA Operational
90 days ago
100.0 % uptime
Today
Advantage Platform Shared Services - EMEA (EU) Operational
90 days ago
100.0 % uptime
Today
Login & Authentication - EU Operational
90 days ago
100.0 % uptime
Today
Advantage Platform Shared Services - APAC (AP) Operational
90 days ago
100.0 % uptime
Today
Login & Authentication - APAC (AP) Operational
90 days ago
100.0 % uptime
Today
Advantage Platform Shared Services - France (FR) Operational
90 days ago
100.0 % uptime
Today
Login & Authentication - FR Operational
90 days ago
100.0 % uptime
Today
Conga Legacy Products - North America (NA) Operational
90 days ago
99.98 % uptime
Today
Conga Contracts - NA Operational
90 days ago
99.88 % uptime
Today
Conga Contract Intelligence - NA Operational
90 days ago
100.0 % uptime
Today
Conga Sign Professional - NA Operational
90 days ago
99.98 % uptime
Today
Merge Service Legacy - NA Operational
90 days ago
100.0 % uptime
Today
Online Contract Collaboration - NA Operational
90 days ago
100.0 % uptime
Today
Smart Search (CLM) - NA Operational
90 days ago
100.0 % uptime
Today
Turbo Search Service - NA Operational
90 days ago
100.0 % uptime
Today
Turbo Pricing Service - NA Operational
90 days ago
100.0 % uptime
Today
Turbo Config Service - NA Operational
90 days ago
100.0 % uptime
Today
X-Author Legacy - NA Operational
90 days ago
100.0 % uptime
Today
Conga Legacy Products - EMEA (EU) Operational
90 days ago
99.98 % uptime
Today
Conga Contracts - EU Operational
90 days ago
99.86 % uptime
Today
Conga Contract Intelligence - EU Operational
90 days ago
100.0 % uptime
Today
Conga Sign Professional - EU Operational
90 days ago
100.0 % uptime
Today
Merge Service Legacy - EU Operational
90 days ago
100.0 % uptime
Today
Online Contract Collaboration - EU Operational
90 days ago
100.0 % uptime
Today
Smart Search (CLM) - EU Operational
90 days ago
100.0 % uptime
Today
Turbo Search Service - EU Operational
90 days ago
100.0 % uptime
Today
Turbo Pricing Service - EU Operational
90 days ago
100.0 % uptime
Today
Turbo Config Service - EU Operational
90 days ago
100.0 % uptime
Today
X-Author Legacy - EU Operational
90 days ago
100.0 % uptime
Today
Conga Legacy Products - APAC (AP) Operational
90 days ago
100.0 % uptime
Today
Conga Contracts - AP Operational
90 days ago
100.0 % uptime
Today
Conga Contract Intelligence - AP Operational
90 days ago
100.0 % uptime
Today
Conga Sign Professional - AP Operational
90 days ago
100.0 % uptime
Today
Merge Service Legacy - AP Operational
90 days ago
100.0 % uptime
Today
Online Contract Collaboration - AP Operational
90 days ago
100.0 % uptime
Today
Smart Search (CLM) - AP Operational
90 days ago
100.0 % uptime
Today
Turbo Search Service - AP Operational
90 days ago
100.0 % uptime
Today
Turbo Pricing Service - AP Operational
90 days ago
100.0 % uptime
Today
Turbo Config Service - AP Operational
90 days ago
100.0 % uptime
Today
X-Author Legacy - AP Operational
90 days ago
100.0 % uptime
Today
Conga Dependencies Operational
AWS Cloud Platform Operational
Azure Cloud Platform Operational
Cloudflare Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance: X-Author Legacy Jul 3, 2026 03:30-05:30 UTC

We have scheduled maintenance for X-Author Legacy impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jun 19, 2026 - 13:54 UTC

Scheduled Maintenance: X-Author Legacy Jul 3, 2026 05:30-07:30 UTC

We have scheduled maintenance for X-Author Legacy impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jun 19, 2026 - 13:58 UTC

Emergency Maintenance: MAX/IDD Jul 4, 2026 05:30-06:00 UTC

URGENT - Emergency maintenance has been scheduled for immediate implementation.

Reason for Emergency Maintenance:
This emergency work is necessary to apply critical security patch that supports platform stability.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

We understand the short notice may cause inconvenience. This emergency maintenance is necessary to restore and maintain optimal system performance.

For real-time updates, please monitor our status page: status.conga.com

Posted on Jun 30, 2026 - 12:05 UTC

Scheduled Maintenance: Conga Contracts for Salesforce Jul 11, 2026 03:30-15:30 UTC

We have scheduled maintenance for Conga Contracts for Salesforce impacting all the regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jun 25, 2026 - 06:11 UTC

Scheduled Maintenance: CCI Standalone Jul 11, 2026 03:30-05:30 UTC

We have scheduled maintenance for CCI Standalone impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jun 25, 2026 - 08:50 UTC

Scheduled Maintenance: CCI Standalone Jul 11, 2026 05:30-07:30 UTC

We have scheduled maintenance for CCI Standalone impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jun 25, 2026 - 08:49 UTC

Scheduled Maintenance: Conga Platform Jul 11, 2026 08:30-12:30 UTC

We have scheduled maintenance for Conga Platform impacting all the regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jun 25, 2026 - 05:55 UTC

Scheduled Maintenance: CCI Standalone Jul 11, 2026 13:00-15:00 UTC

We have scheduled maintenance for CCI Standalone impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jun 25, 2026 - 08:50 UTC

Scheduled Maintenance: Merge Service Jul 13, 2026 03:30-05:30 UTC

We have scheduled maintenance for Merge Service impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jun 25, 2026 - 08:10 UTC

Scheduled Maintenance: Conga Collaborate Jul 13, 2026 04:30-06:30 UTC

We have scheduled maintenance for Conga Collaborate impacting all the regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jun 30, 2026 - 07:30 UTC

Scheduled Maintenance: Merge Service Jul 13, 2026 05:30-07:30 UTC

We have scheduled maintenance for Merge Service impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jun 25, 2026 - 08:08 UTC

Scheduled Maintenance: Merge Service Jul 13, 2026 13:00-15:00 UTC

We have scheduled maintenance for Merge Service impacting the region.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Posted on Jun 25, 2026 - 08:22 UTC

Scheduled Maintenance: Conga Collaborate Jul 20, 2026 04:30-06:30 UTC

Update - We have rescheduled the Conga Collaborate maintenance (affecting all regions) to July 20 to accommodate upcoming application updates.
Jun 30, 2026 - 19:17 UTC
Scheduled - We have scheduled maintenance for Conga Collaborate impacting the all regions.

Reason for Maintenance:
This work is necessary to perform infrastructure upgrades.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

For real-time updates, please monitor our status page: status.conga.com

Jun 23, 2026 - 19:00 UTC
Jul 2, 2026

No incidents reported today.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026
Resolved - This incident has been resolved.
Jun 29, 22:55 UTC
Monitoring -

Following the Composer Conga Platform 202606.1.0 release, solutions leveraging the Field Data Source parameter are failing to merge intermittently. If encountered, customers leveraging the Field Data Source parameter must add the &platformcomposer=1 parameter to their existing Composer solution. Without this change, Composer merges leveraging the Field Data Source parameter could fail. The root cause is still under investigation. Once identified, a fix will be automatically deployed.


Who is affected: Composer customers leveraging the Field Data Source parameter.


Required action: A Salesforce System Administrator must complete the following steps.


Step 1: Identify any Composer solution(s) that include the Field Data Source parameter.


Step 2: Add the &platformcomposer=1 parameter to all Composer solutions that currently include the Field Data Source parameter.


Contact Conga Support if issues persist after completing these steps.


Jun 29, 02:55 UTC
Jun 28, 2026
Completed - The scheduled maintenance has been completed.
Jun 28, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 04:00 UTC
Scheduled - We have scheduled maintenance for Conga Composer impacting the NA region.

Reason for Maintenance:
This deployment is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions and temporary unavailability of specific features.

For real-time updates, please monitor our status page: status.conga.com

Jun 27, 22:24 UTC
Jun 27, 2026
Completed - Scheduled maintenance has partially completed. The release for the Composer NA region could not be completed during this window and has been rescheduled to June 28th, 4:00 AM UTC.

There is no service impact at this time. We will provide further updates as the rescheduled maintenance proceeds.

Jun 27, 22:19 UTC
Update - Additional time is required to complete maintenance in the Composer NA region following an issue identified during the activity. The NA maintenance window will remain open for approximately 4 more hours while our team works on a repair.

We will post the next update as soon as we have more to share.

Jun 27, 15:45 UTC
Update - Due to an unforeseen issue encountered during the maintenance activity, we are extending the maintenance window by an additional 2 hours for the Composer NA region only. We are pleased to confirm that the maintenance has been completed successfully for the EU and AP regions.

We will continue to provide interim updates as they become available.

Jun 27, 12:39 UTC
Update - Due to an unforeseen issue encountered during the maintenance activity, we are extending the maintenance window by an additional 2 hours. We regret for the inconvenience and appreciate your patience. We will continue to provide interim updates as they become available.
Jun 27, 12:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 08:31 UTC
Scheduled - We have scheduled maintenance for Conga Platform impacting the all regions.

Reason for Maintenance:
This deployment work is part of our regular release cycle.

Expected Impact:
During this maintenance window, customers may experience service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Jun 12, 07:39 UTC
Jun 26, 2026
Completed - The scheduled maintenance has been completed.
Jun 26, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 05:00 UTC
Scheduled - URGENT - Emergency maintenance has been scheduled for immediate implementation.

Reason for Emergency Maintenance:
This emergency work is necessary to apply a targeted update that supports platform stability and ongoing service health.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

We understand the short notice may cause inconvenience. This emergency maintenance is necessary to restore and maintain optimal system performance.

For real-time updates, please monitor our status page: status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Jun 25, 15:44 UTC
Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026
Resolved - This incident has been resolved.
Jun 20, 13:37 UTC
Monitoring -

Following the Composer 8.298 release, Salesforce administrators must update the OAuth policy settings for the Composer Connected App. Until this change is made, Composer merges may fail or return authentication errors.


Who is affected: Salesforce orgs running Conga Composer 8.298 or later that have not yet updated their Connected App settings.


Required action: A Salesforce System Administrator must complete the steps below.


Step 1 — Identify the Connected App in use

1. Log into Salesforce as a System Administrator.

2. Go to Setup (gear icon, upper right).

3. Open Custom Metadata Types.

4. On Composer Setting, click Manage Records.

5. Click Settings.

6. Click the value in the Connected App Setting field.

7. Note the Connected App Name — this is the API name of the Connected App used for standard Composer merges.


Step 2 — Update policy settings for the "Composer [NA/EU/AP] for Salesforce" app

1. In Setup, open Manage Connected Apps.

2. Locate the app identified in Step 1 and click Edit. (If you use the Composer Lightning Component, repeat these steps for the Composer Lightning for Salesforce app.)

3. Set Permitted Users to Admin approved users are pre-authorized.

4. Click OK to accept the security warning.

5. Set IP Relaxation to Relax IP Restrictions. (If IPs must stay enforced, add the Conga Composer IP addresses instead.)

6. Click Save.

7. Under Profiles, click Manage Profiles and add all profiles that will use Composer.


References

How to tell which Connected App is in use
Connected App Name Changes after Composer 8.298 Update (with screenshots)

No further action is required once the configuration is updated. If issues persist, contact Conga Support.


Jun 15, 14:41 UTC
Completed - Following this maintenance, post-deployment validation identified an issue and the change was rolled back as a precaution. Composer is running normally on its prior stable version and no customer action is required. A follow-up window will be scheduled to redeploy once validation is complete.
Jun 20, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 08:30 UTC
Scheduled - URGENT - Emergency maintenance has been scheduled for immediate implementation.

Reason for Emergency Maintenance:
This emergency work is necessary to apply a targeted update that supports platform stability and ongoing service health.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

We understand the short notice may cause inconvenience. This emergency maintenance is necessary to restore and maintain optimal system performance.

For real-time updates, please monitor our status page: status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Jun 19, 15:46 UTC
Completed - The scheduled maintenance has been completed.
Jun 20, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 05:30 UTC
Scheduled - We have scheduled maintenance for IDD impacting the region.

Reason for Maintenance:
This work is necessary to apply essential security updates.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Jun 9, 05:50 UTC
Completed - The scheduled maintenance has been completed.
Jun 20, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 03:30 UTC
Scheduled - We have scheduled maintenance for IDD impacting the region.

Reason for Maintenance:
This work is necessary to apply essential security updates.

Expected Impact:
During this maintenance window, customers may experience brief service interruptions.

For real-time updates, please monitor our status page: http://status.conga.com
For our maintenance schedule, please monitor: https://community.conga.com/s/release-resources
To review the release notes, please visit: https://documentation.conga.com/en/release-notes

Jun 9, 05:52 UTC
Jun 19, 2026

No incidents reported.

Jun 18, 2026
Resolved - The issue impacting Composer has been fully resolved and all affected systems have returned to normal operation.

We appreciate your patience and understanding while we worked to resolve this issue.

Jun 18, 14:56 UTC
Monitoring - A fix has been implemented to address the issue, and our internal validations have completed successfully. Our teams are actively monitoring the system to ensure ongoing stability.
Jun 18, 14:39 UTC
Update - We continue to actively investigate the gateway timeout errors affecting the Conga Contracts.

Our engineering teams are engaged and analyzing the underlying cause. Customers may continue to experience intermittent errors and degraded performance while the investigation remains ongoing.

We appreciate your patience and will provide additional updates as soon as more information becomes available.

Jun 18, 13:05 UTC
Update - We continue to actively investigate the gateway timeout errors affecting the Conga Contracts product.

Customers may continue to experience intermittent errors and degraded performance while remediation efforts are underway.

We will provide the next update as soon as more information becomes available.

Jun 18, 11:44 UTC
Investigating - We are currently investigating reports of gateway time out errors affecting Conga Contracts.

Customers may experience intermittent errors.

We will provide further updates as they are available.

Jun 18, 10:43 UTC