Resolved -
Systems have returned to stable operation in the impacted NA region. Some customers may require additional support, and our teams are actively engaged with them. If you continue to see issues with the service, please contact our technical support team.
Jul 4, 18:38 UTC
Update -
We are continuing to work on a fix for this issue.
Jul 4, 10:49 UTC
Update -
Our team remains committed to prioritising the implementation of a fix.
Jul 4, 07:26 UTC
Update -
Our team is diligently working on implementing a solution.
Jul 4, 05:17 UTC
Update -
We are continuing to work on a fix for this issue.
Jul 4, 04:21 UTC
Update -
Our engineering teams are continuing to work on implementing a fix.
Jul 4, 04:05 UTC
Update -
Our engineering teams are continuing to work on implementing a fix.
Jul 4, 03:33 UTC
Update -
Our engineering teams are continuing to work on implementing a fix.
Jul 4, 03:02 UTC
Update -
Our engineering teams are continuing to work on implementing a fix.
Jul 4, 02:34 UTC
Identified -
We've identified the root cause of the issue impacting Conga Orchestrate.
Our engineering teams are actively working on implementing a solution to resolve the issue.
Customers may continue to experience the inability to generate documents while the fix is being deployed.
Jul 4, 02:01 UTC
Update -
We are continuing to investigate the issue.
Jul 4, 01:31 UTC
Update -
We are continuing to investigate the issue.
Jul 4, 01:02 UTC
Investigating -
We are currently investigating reports of issues with generated documents affecting Conga Orchestrate within the NA region.
Customers may experience inability to generate documents using Conga Orchestrate.
We will provide further updates as they are available.
Jul 4, 00:29 UTC