Systems have returned to stable operation in the impacted NA region. Some customers may require additional support, and our teams are actively engaged with them. If you continue to see issues with the service, please contact our technical support team.
Posted Jul 04, 2025 - 18:38 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 04, 2025 - 10:49 UTC
Update
Our team remains committed to prioritising the implementation of a fix.
Posted Jul 04, 2025 - 07:26 UTC
Update
Our team is diligently working on implementing a solution.
Posted Jul 04, 2025 - 05:17 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 04, 2025 - 04:21 UTC
Update
Our engineering teams are continuing to work on implementing a fix.
Posted Jul 04, 2025 - 04:05 UTC
Update
Our engineering teams are continuing to work on implementing a fix.
Posted Jul 04, 2025 - 03:33 UTC
Update
Our engineering teams are continuing to work on implementing a fix.
Posted Jul 04, 2025 - 03:02 UTC
Update
Our engineering teams are continuing to work on implementing a fix.
Posted Jul 04, 2025 - 02:34 UTC
Identified
We've identified the root cause of the issue impacting Conga Orchestrate.
Our engineering teams are actively working on implementing a solution to resolve the issue.
Customers may continue to experience the inability to generate documents while the fix is being deployed.
Posted Jul 04, 2025 - 02:01 UTC
Update
We are continuing to investigate the issue.
Posted Jul 04, 2025 - 01:31 UTC
Update
We are continuing to investigate the issue.
Posted Jul 04, 2025 - 01:02 UTC
Investigating
We are currently investigating reports of issues with generated documents affecting Conga Orchestrate within the NA region.
Customers may experience inability to generate documents using Conga Orchestrate.
We will provide further updates as they are available.
Posted Jul 04, 2025 - 00:29 UTC
This incident affected: Document Automation - North America (NA) (Conga Orchestrate - NA).