The issue impacting Conga Platform EU has been fully resolved and all affected systems have returned to normal operation.
Posted Oct 12, 2026 - 13:54 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 12, 2026 - 09:22 UTC
Monitoring
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.
Users should see performance returning to normal.
Posted Oct 12, 2026 - 09:20 UTC
Update
We are continuing to investigate this issue.
Posted Oct 12, 2026 - 09:00 UTC
Investigating
We are currently investigating reports login issues affecting Conga Platform within the EU region.
Customers may experience login errors while accessing the conga platform application.
We will provide further updates as they are available.
Posted Oct 12, 2026 - 08:57 UTC
This incident affected: Document Automation - EMEA (EU) (Conga Composer - EU, Conga Batch - EU, Conga Trigger - EU, Composer API - EU, Conga Sign - EU, High Volume Merge - EU), Revenue Lifecycle Management - EMEA (EU) (CPQ Catalog Service - EU, CPQ Config Service - EU, CPQ Pricing Service - EU, CPQ Administration Service - EU, CPQ Assets Service - EU, CPQ Renewals Service - EU, CPQ Quote Service - EU, CPQ Order Service - EU), Contract Lifecycle Management - EMEA (EU) (Conga CLM - EU, X-Author for Contracts - EU, Merge Service - EU, Discovery AI - EU), and Advantage Platform Shared Services - EMEA (EU) (Login & Authentication - EU).