Investigating issue in Conga Platform products

Incident Report for Conga

Resolved

This incident has been resolved.

Posted Mar 21, 2026 - 03:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 21, 2026 - 02:55 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 21, 2026 - 01:59 UTC

Investigating

We are currently investigating the issue

Posted Mar 21, 2026 - 01:36 UTC

This incident affected: Document Automation - APAC (AP) (Conga Composer - AP, Conga Batch - AP, Conga Trigger - AP, Conga Collaborate - AP, Composer API - AP, Conga Sign - AP, High Volume Merge - AP, Conga Grid - AP, Conga Orchestrate - AP), Revenue Lifecycle Management - APAC (AP) (CPQ Catalog Service - AP, CPQ Config Service - AP, CPQ Pricing Service - AP, CPQ Administration Service - AP, CPQ Assets Service - AP, CPQ Quote Service - AP, CPQ Order Service - AP), Contract Lifecycle Management - APAC (AP) (Conga CLM - AP, Conga CLM for Salesforce - AP, Conga Contracts for Salesforce - AP, X-Author for Contracts - AP, Merge Service - AP, Discovery AI - AP, Conga CLM for Salesforce Smart Search - AP), and Advantage Platform Shared Services - APAC (AP) (Login & Authentication - APAC (AP)).